FAQ

1. How do I customize my photo frame? Simply upload your favorite photos during the ordering process. You can choose images of family, pets, or any cherished moments you want to display.

2. What size photos does the frame support? Our frames support standard photo sizes. For the best fit, we recommend using high-resolution images.

3. Is the frame suitable for both wall-mounting and tabletop display? Yes, our customizable photo frames come with both wall-mounting hardware and a stand for tabletop display.

4. How long does it take to receive my custom photo frame? Production usually takes 3-5 business days. Shipping times vary, but typically range from 7-16 days depending on your location.

5. What materials are used for the frame? Our frames are made from high-quality, durable materials to ensure your photos are beautifully displayed for years to come.

6. Can I order multiple frames with different customizations? Absolutely! You can customize each frame individually and order as many as you like.

7. What if I have an issue with my order? We strive for customer satisfaction. If you encounter any issues, please contact our customer support team, and we'll be happy to assist you.

8. Are there any special care instructions for the frame? To keep your frame looking its best, we recommend dusting it regularly with a soft cloth. Avoid using harsh chemicals or abrasive materials.

If you have any other questions, feel free to reach out to our support team!